DXPeople Help Customer Boost Pump Flow
Brad Droll, a DXP Sales Professional out of Indiana, had been working hard for years to get his foot in the door with a potential customer. When the opportunity presented itself, he did no less than impress.
Over the past year, Brad had been able to create a great relationship and strengthen the level of trust with this customer by being there for them in times of need. He was able to fix any issues that would arise with only minimal disturbance and cost to them.
Recently, this customer was in the market for two new pumps that could generate more flow than the single-stage centrifugal pumps they currently had. Brad proposed two new Grundfos CR 155-2-2 pumps from their new XL line. These pumps are the most robust generation Grundfos has ever had to offer. Grundfos developed the CR 155-2-2 by using simulation-driven technology to perfect every component and they have been field-tested around the world so you can operate them with complete confidence.
The CR 155-2-2 is a multistage centrifugal pump. Centrifugal pumps operate by converting rotational energy from a motor to raise the pressure of a liquid to generate flow. A multistage centrifugal pump has a tighter impeller clearance and smaller impeller diameter than a single-stage, allowing for higher motor pressure to be achieved while using less energy. When compared, the Grundfos CR pumps were 8.7% more efficient while only operating on 42horsepower vs 62horsepower and had a lead time of four weeks faster than the competition.
Brad could tell his customer was still a little leery of breaking from the traditional IL single-stage ANSI pump they were accustomed to, but he knew this was the best fit for them and that after one demo they would be sold, and he was right! They were impressed with the unit’s design, efficiency, and ease of repair. They were especially pleased with only having to keep a seal and stack kit on the shelf in case of emergencies. The chamber stack, also called a stage, consists of one or more impellers and return channels, and the seal is what prevents the liquid inside the pump from leaking out. These kits give you the tools to quickly remove or repair the pump seal or stack, so you can be up and running again in no time at all.
Even though they liked how the CR 155-2-2 pumps operated it is never easy to change to something that is completely different than what you’re used to. The level of trust that Brad had established with them over the years is what helped this customer trust that Brad was proposing a better fit for their operation and in turn saving them money and unwanted downtime. Way to go above and beyond for your customer Brad!